Privacy Policy

1. Introduction

KARN STACK ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage our software development services.

We take data security seriously and employ industry-standard practices to protect your information.

2. Information We Collect

We may collect the following types of information:

2.1 Information You Provide to Us

• Contact information (name, email address, phone number, company name)
• Business information and project requirements
• Payment and billing information
• Communication preferences
• Any other information you choose to provide during our engagement

2.2 Project-Related Data

• Source code, databases, and technical specifications related to your project
• Access credentials for systems we need to work on (stored securely)
• Business logic, workflows, and proprietary information necessary for project completion
• User data that may be part of the systems we develop or maintain

2.3 Automatically Collected Information

• Log files and technical data from systems we develop or maintain
• Analytics data from applications we build (if applicable)
• Website usage data if you visit our website

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our software development services
• Communicate with you about your project
• Process payments and send invoices
• Troubleshoot and debug applications
• Comply with legal obligations
• Protect against fraudulent or illegal activity
• Improve our services and develop new features

4. Data Security and Encryption

We take data security very seriously and implement multiple layers of protection:

4.1 Encryption

All client data is stored using industry-standard encryption methods. This includes:

• Encryption at rest for all stored data
• Encryption in transit using TLS/SSL protocols
• Encrypted backups
• Secure storage of access credentials using encryption and secure vaults

4.2 Access Controls

• Strict access controls limit who can access your data
• Multi-factor authentication where applicable
• Regular security audits and updates
• Secure development practices following industry best practices

5. Data Isolation and Non-Sharing Policy

We maintain strict data isolation between clients:

• Each client's data is stored in completely separate, encrypted environments
• Your data is NEVER shared with other clients
• Your data is NEVER used for purposes other than your specific project
• We do not share, sell, rent, or trade your information with third parties for their promotional purposes
• Your proprietary information, business logic, and code remain completely confidential

6. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share your information only in the following circumstances:

• With your consent: When you explicitly authorize us to share specific information
• Service providers: With trusted third-party service providers who assist in our operations (e.g., cloud hosting, payment processing), under strict confidentiality agreements
• Legal requirements: When required by law, court order, or government regulation
• Business transfers: In the event of a merger, acquisition, or sale of assets (with advance notice to you)
• Protection of rights: To protect the rights, property, or safety of KARN STACK, our clients, or others

7. Data Retention

We retain your information for as long as necessary to:

• Provide ongoing services to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Maintain business records for tax and accounting purposes

Upon project completion and after any required retention period, we will securely delete or return your data as agreed upon in our service agreement.

8. Your Rights and Choices

You have the following rights regarding your information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Data portability: Request a copy of your data in a portable format
• Opt-out: Opt out of marketing communications at any time
• Withdrawal of consent: Withdraw consent for data processing where consent is the legal basis

To exercise any of these rights, please contact us at [email protected]

9. Third-Party Services

In the course of providing our services, we may use third-party services and tools such as:

• Cloud hosting providers (AWS, Google Cloud, Azure, etc.)
• Development tools and platforms
• Payment processors
• Communication platforms

We carefully select third-party providers that meet high security and privacy standards. However, we are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and that your data receives adequate protection through appropriate safeguards.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by email or by posting a notice on our website. The "Last Updated" date at the top of this policy indicates when it was last revised.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]